The Multifamily Cost Spiral

Three hidden drains quietly erode NOI every day.

$4,000 avg hard-cost per employee lost.

Site-level churn in multifamily now tops [STAT TBD]%—twice other real-estate sectors. Each exit triggers recruiting fees, overtime, and months of resident discontent that drag NOI.

Operators that pair crystal-clear role paths with hands-on, phased training over 90 days cut churn nearly in half. Ready to see where you’re bleeding?

Audit Your Onboarding

More than half of onsite teammates say they never receive hands-on coaching for the software they’re expected to use. Day one turns into a scavenger hunt: five logins, scattered PDFs, and a chat stream of “how do I…?” pings. Veteran staff lose hours fielding questions, and 90 days or more slip by before a new hire can fly solo.

Swap the chaos for role-based guided. playlists and a living SOP library and you’ll see independent productivity in weeks, instead of months—without stealing time from your A-players. Ready to see the playbook?

Get 30-Day Playbook

56 % of onsite staff never receive hands-on tech training

58 % of onsite teams say tech-stack forces duplicate work

More than half of apartment-community staff admit their software stack creates duplicate entry and wasted clicks, and 57 % say they rely on “work-arounds” just to get the job done. When processes live in scattered PDFs—or only in someone’s head—people invent shortcuts, data gets out of sync, and accountability disappears.

Map every hand-off, document the single “source of truth,” and surface SOP checklists at the moment of need. The result? Transparency, fewer re-dos, and a team that trusts the numbers they see. Want to trace your workflow leaks?

Map My Workflow